Geisinger Health System Unit Desk Clerk/ Nursing Assistant- Medical Surgical in SCRANTON, Pennsylvania

JOB TITLE: Unit Desk Clerk/ Nursing Assistant

LOCATION: Geisinger Community Medical Center

DEPARTMENT: Medical Surgical D3

WORK SCHEDULE: Evenings/Nights, Every other weekend & holiday

WORK TYPE: Full time (0.9 FTE- 72 hours biweekly), 40W overtime

This is a dual role position Direct patient care plus clerical duties

JOB SUMMARY:

Responsible and accountable for performing a wide range of clerical duties and/or direct patient care activities, depending

on the need of the unit. The performance of these tasks in an efficient and timely manner is essential to enhance the care

team's ability to provide quality care. Meets the qualifications to provide care for patients in the specific age range in their

assigned clinical area.

Performs duties to support the goals and objectives of the Geisinger Health System in its efforts to provide quality patient

care and patient satisfaction.

Responsible for ensuring the very best patient/family experience by optimizing all customer interaction. Foster a positive

work environment through mutual support and cooperation and adheres to GHS and unit specific Service Standards.

Works under the supervision of the Registered Nurse. Reports directly to the Operations Manager.

COMPETENCIES AND SKILLS:

Demonstrates basic math skills.

Demonstrates the ability to keep current with unit and organizational communication, i.e., read email, read minutes,

bulletin boards, attends staff meetings, and performance improvement activity.

Demonstrates ability to communicate effectively by utilizing good verbal and written communication skills, which include

courteous and confident behavior and demonstration of proper telephone etiquette.

Demonstrates the ability to communicate effectively by utilizing good communication skills, which include courteous, tactful,

respectful and non-aggressive behavior.

Demonstrates ability to work effectively both independently and in a team environment.

Demonstrates basic computer skills, efficient navigation in a Windows environment, passwords and security and use of basic

browser and email functionality. Accesses the Info web and internet, uses basic browser functionality, and understands policy

on Internet usage.

Demonstrates the ability to compose, send and read emails, understands email functionality and conventions related to replying.

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent required.

Successful completion of role orientation and competencies required. Continuing in-services and education programs required.

BLS certification preferred.

Knowledge of medical terminology preferred.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in a clinical environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical

elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER-COMMUNITY MEDICAL CENTER (G-CMC), Scranton, Pa., is an acute care hospital licensed for 297 beds and houses the only Level II Trauma Center in Lackawanna County and Scranton’s only neurosurgery program and adult in-patient behavioral health unit. It is also home to comprehensive cardiovascular and orthopaedic services, as well as a broad range of other surgical and radiological services.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org , or connect with us on Facebook at http://www.facebook.com/geisingerhealth , Instagram at https://www.instagram.com/geisingerhealth/ , LinkedIn at https://www.linkedin.com and Twitter at http://www.twitter.com/geisingerhealth .

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.