Geisinger Health System Patient Access Representative in Danville, Pennsylvania

JOB TITLE: Patient Access Representative

LOCATION: Geisinger Medical Center Hospital

DEPARTMENT: OB- Urogyencology

WORK SCHEDULE: Days/Evenings

WORK TYPE: Full Time


Responsible for front line office support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department.

Works under the general supervision of the Senior Par, Clinic supervisor and Operations Manager.


Demonstrates competence in written, oral and electronic communication skills (intermediate typing, keyboarding, and computer skills).

Demonstrates advanced knowledge of medical terminology, insurance referral and pre-certification processes, coding and EPIC applications.

Demonstrates office skills and proficiency at electronic scanning.

Demonstrates a working knowledge of Epic and Cadence

Demonstrates ability to work independently, set priorities, multi-task, and provide problem resolution.

Demonstrates customer service skills.

Demonstrates communication that supports a culture of Service Excellence


High School Diploma or GED and minimum six months KAP experience required.

Successful completion of Key Access Personnel (KAP) training during orientation period. Completion of RIS training within six weeks of employment required.


Work is typically performed in an office environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER MEDICAL CENTER: (GMC), located Danville, Pa., the largest tertiary/quaternary care teaching hospital in the region, is licensed for 475 beds, including 89 pediatric beds in the Janet Weis Children’s Hospital. GMC, a Magnet Hospital, maintains the region’s only Level 1 Regional Resource Trauma Center with additional qualifications in pediatrics. GMC offers an array of highly specialized medical and surgical services, including neurosciences, cardiovascular services, transplantation, women’s health (in the Women’s Pavilion), oncology and orthopaedics. The Hospital for Advanced Medicine serves as an integrated center for the most critical patients. Outpatient services are available on and off campus.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit , or connect with us on Facebook at , Instagram at , LinkedIn at and Twitter at .

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.