Geisinger Health System Patient Access Representative-Senior in Danville, Pennsylvania

JOB TITLE: Patient Access Representative-Senior

LOCATION: Geisinger Medical Center Hospital

DEPARTMENT: Vascular Surgery


WORK TYPE: Full Time


Responsible for providing front-line office support for the department or clinic. Responsible for patient check-in and discharge, providing direction as appropriate. Provides clerical support to the medical staff as necessary.

Performs duties to support the goals and objectives of the Health System in its efforts to provide quality patient care and patient satisfaction.

Works under the supervision of the Manager of the Department.


Demonstrates advanced written, oral and electronic communication skills.

Demonstrates advanced typing, keyboarding and Internet navigation skills.

Demonstrates advanced knowledge of medical terminology, insurance referral and pre-certification processes, coding, EPIC applications, IDX and SMS.

Demonstrates advanced office skills.

Demonstrates ability to work independently, set priorities, multi-task and provide problem resolution.

Demonstrates advanced competence in customer service skills.

Demonstrates preceptor ability.

Demonstrates leadership skills.


High School Diploma or GED and minimum of three (3) year previous medical billing or front-office experience in a medical setting.

Successful completion of advanced Key Access Personnel (KAP) training required.


Work is typically performed in an office or clinical environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER MEDICAL CENTER: (GMC), located Danville, Pa., the largest tertiary/quaternary care teaching hospital in the region, is licensed for 475 beds, including 89 pediatric beds in the Janet Weis Children’s Hospital. GMC, a Magnet Hospital, maintains the region’s only Level 1 Regional Resource Trauma Center with additional qualifications in pediatrics. GMC offers an array of highly specialized medical and surgical services, including neurosciences, cardiovascular services, transplantation, women’s health (in the Women’s Pavilion), oncology and orthopaedics. The Hospital for Advanced Medicine serves as an integrated center for the most critical patients. Outpatient services are available on and off campus.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit , or connect with us on Facebook at , Instagram at , LinkedIn at and Twitter at .

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.