Geisinger Health System Community Health Assistant II in DANVILLE, Pennsylvania

JOB TITLE: Community Health Assistant II

LOCATION: Fresh Food Farmacy, Scranton

DEPARTMENT: Geisinger Health Plan

WORK SCHEDULE: Days

WORK TYPE: Full Time

JOB SUMMARY:

The Community Health Assistant is an instrumental member of a multidisciplinary team, working within the community providing outreach to patients with complex medical and social needs. The Community Health Assistant acts as a resource to assist patients in navigating the health care system. Under the direction of the Fresh Food Farmacy team, serves to facilitate linkage to community resources that will enable the patient to obtain optimal health outcomes and remain safe in the community.

Performs additional duties under the following possible domains: Preceptor/Mentor, Education, and assists with Performance Improvement strategies.

COMPETENCIES AND SKILLS:

Demonstrates excellent communication skills

Demonstrates the ability to perform multiple tasks simultaneously

Ability to motivate and engage patients and the Health Care Team

Ability to work with people from diverse backgrounds and experiences

Ability to openly address and acknowledge observed issues and concerns

Demonstrates proficiency in basic computer skills, including accurate keyboard entry of data into relevant computer based databases and spreadsheets

Attention to detail, and ability to be flexible in performing a variety of tasks

Demonstrated ability to complete projects within designated timelines and the ability to prioritize duties is required

Demonstrates ability to use basic office equipment, computer, fax machine, copier, calculator, etc.

Candidates fluent in both Spanish and English are preferred

EDUCATION AND EXPERIENCE:

High school diploma and minimum five years community based outreach experience required. Community Health Navigator or Community Health Worker Certificate required.

Or

Associates Degree required and Community Health Navigator or Community Health Worker Certificate required.

Or

Bachelor’s Degree with a minimum of two years of experience in community based outreach or demonstrated progressive advancement in responsibilities in healthcare setting such as clinic, hospital, etc. required.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Varies settings including but not limited to office, patients home, and hospital

Travel required using personal vehicle with mileage reimbursement

Day shift with some evening hours required

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.

OUR PURPOSE & VALUES:

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

ABOUT GEISINGER:

One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. Geisinger is known for its focus on caring and innovative programs including the ProvenCare® best-practice approach to maximize quality, safety and value; ProvenHealth Navigator® advanced medical home; Springboard Health® population health program to improve the health of an entire community; ProvenExperience™ to provide refunds to patients unhappy with their care experience; and Geisinger’s MyCode® Community Health Initiative, the largest healthcare system-based precision health project in the world. With more than 215,000 volunteer participants enrolled, MyCode is conducting extensive research and returning medically actionable results to participants. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality.

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.